Last updated: 30 May 2026
1. About Pocket Lawyer
Pocket Lawyer ("the app", "we", "us", "our") is a practice tool that lets you
run through tricky or awkward real-life conversations with an AI playing the
role of the other person. By accessing or using the app you agree to these
Terms & Conditions. If you do not agree, please do not use the app.
2. Practice tool only — not professional advice
Pocket Lawyer is provided for general practice, entertainment and educational
purposes only. It is not professional advice of any kind,
including but not limited to legal, financial, medical, psychological,
therapeutic, insurance, employment or counselling advice. The other person in
every conversation is simulated by artificial intelligence and does not
represent a real person, organisation or professional.
Nothing in the app should be relied upon when making real-world decisions. You
should always seek advice from an appropriately qualified professional before
acting on anything discussed in or suggested by the app.
3. No emergency support
Pocket Lawyer is not a crisis or emergency service. If you or someone else is in
immediate danger, call 999 (UK) or your local emergency number.
If you need urgent mental-health support in the UK, you can contact
Samaritans on 116 123 (free, 24/7) or visit
samaritans.org.
For urgent medical advice in the UK, call NHS 111.
4. AI-generated content
Responses, suggested lines, feedback, and images are generated
automatically and may be inaccurate, incomplete, offensive or misleading. We do
not review or guarantee any content produced by the app, and you use it
entirely at your own discretion and risk.
5. Limitation of liability
To the fullest extent permitted by law, we exclude all warranties, conditions
and representations relating to the app, which is provided on an "as is" and
"as available" basis.
To the fullest extent permitted by law, we (together with our owners, operators,
employees, suppliers and partners) accept no liability for any
loss, damage, cost or injury — whether direct, indirect, incidental,
consequential or otherwise — arising out of or in connection with your use of,
or inability to use, the app, or any reliance on its content. This includes,
without limitation, any outcome of a real conversation, decision, action or
inaction taken on the basis of anything you saw, read or did in the app.
Nothing in these Terms excludes or limits liability that cannot be excluded or
limited under applicable law.
6. Acceptable use
You agree to use the app lawfully and not to misuse it, attempt to disrupt it,
or use it to harass, harm or deceive others. We may suspend or withdraw access
at any time without notice.
7. Cookies & local storage
The app uses cookies and browser storage that are necessary for it to work.
These are not used for advertising. Examples include:
- Sign-in session cookie (only when access protection is enabled on a server)
- Cookie-banner acceptance
- Practice session id and UI settings
- License key and related activation data in local storage
By continuing to use the app, or by selecting "Accept" on the cookie banner, you
consent to this use where required by law. You can clear cookies and site data in
your browser at any time; some features may stop working if you do. See our
Privacy Policy for more detail on server
data and retention.
8. Credit top-ups, payments & license keys
The free plan includes a limited number of credits (currently
40 in total, up to 8 per chat, text only). Document uploads
are not available on the free plan. Optional
credit top-ups add credits to your account: one-time purchases at prices
shown at checkout (currently £4.99 for 60 credits,
£14.99 for 200 credits, and £29.99 for 500 credits on the
website). Paid credits do not expire. After your first purchase you also unlock document
and photo uploads in chat (currently 2 credits per document, plus
1 credit for Pocket Lawyer to read it and reply), ready-to-send email drafts, and continuing a
saved conversation from a chat file — with no per-chat cap, only your remaining balance.
Payment is processed by Stripe. We do not store your full card details on our server.
After purchase you receive a license key by email (format TC5-…, or legacy
TC1-… / dated keys). Enter the key on any device to activate; the same key
may be shared — credit limits apply to the key, not to how many devices use it. Repeat
top-ups add credits to the same key when that key is active on the device you buy from.
Paid features that call AI APIs are subject to fair use. We may suspend keys
that are abused or used to attempt to bypass technical limits.
9. Refunds & cancellation
Credit top-ups are delivered digitally (license key and credited balance) as soon as
payment succeeds, so statutory withdrawal rights may not apply once the key is issued —
check applicable consumer law in your country. Top-ups are one-time purchases, not
subscriptions; they do not auto-renew. Legacy dated keys may include an expiry embedded
in the key format; current TC5-… keys do not expire.
10. Minimum age
You must be at least 13 years old to use Pocket Lawyer. If you are
under 18, you should use the app with a parent or guardian's permission. The app
includes scenarios about adult life (work, relationships, housing, health calls)
that may not be suitable for younger children.
12. Changes to these Terms
We may update these Terms from time to time. Continued use of the app after any
change means you accept the updated Terms. Material changes to privacy practices
are described in our Privacy Policy.
